Terms & Conditions
1. Introduction
Welcome to A to Z Cleaning Services Inc. By using our website and services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our services.
2. Services Provided
A to Z Cleaning Services Inc. offers residential and commercial cleaning services. The scope of services, pricing, and schedule will be agreed upon before service commencement.
3. Booking and Payment
All bookings must be confirmed via phone, email, or website.
Payment is required before or immediately after service completion unless otherwise agreed.
We accept various payment methods, including credit/debit cards, bank transfers, and cash.
Any late payments may incur additional charges.
4. Cancellations and Rescheduling
Cancellations must be made at least 24 hours before the scheduled service.
Cancellations made within 24 hours may be subject to a cancellation fee.
Rescheduling is allowed based on availability.
5. Customer Responsibilities
The client must provide access to the premises at the scheduled service time.
Clients should remove valuable or fragile items before cleaning.
If the service cannot be performed due to lack of access or unsafe conditions, it may be rescheduled or canceled with applicable fees.
6. Satisfaction Guarantee
If you are not satisfied with our service, please report it within 24 hours, and we will address the issue.
Refunds are issued at the company’s discretion.
7. Liability and Damages
A to Z Cleaning Services Inc. takes all necessary precautions to avoid damages.
We are not responsible for pre-existing damages or normal wear and tear.
In case of accidental damage, a claim must be reported within 24 hours.
8. Privacy Policy
We collect and store customer data only for service-related purposes.
Your personal information will not be shared with third parties without your consent.
9. Changes to Terms and Conditions
A to Z Cleaning Services Inc. reserves the right to modify these terms at any time. Updates will be posted on our website.
10. Contact Information
For any inquiries regarding these terms, please contact us at:
Email: skataria019@gmail.com
Phone/WhatsApp: +1(778) 636-5553
